Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within the timeframe described below.
Return Window
Most items may be returned within 30 days of delivery for a full refund. Items must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items
- Custom or made-to-order products
- Clearance or final-sale items
- Gift cards
- Items marked as non-returnable at the time of purchase
Return Process
- Contact our customer service team to initiate a return and receive a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging with all accessories and documentation.
- Clearly write the RMA number on the outside of the package.
- Ship the package to the address provided by our customer service team.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error (defective item, incorrect item shipped, etc.). We recommend using a trackable shipping method.
Refunds
Once your return is received and inspected, we will process your refund within 5–10 business days. Refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund, including return shipping costs.
Exchanges
To exchange an item, please follow the return process above and place a new order for the desired item.
Contact Us
If you have questions about returns, please contact our customer service team.